FAQ

Answers for the way CSSkill works today

This page covers the current CSSkill product: CS2 tracking, the in-app economy, shop purchases, tradable inventory, giveaways, memberships, and API access.

Getting Started

Account, access, and setup

Start here if you are new to CSSkill or want to make sure your account is configured correctly.

Do I need an account to use CSSkill?

Not for basic browsing. You can view public pages such as leaderboards, shop listings, and some player content without signing in. You do need an account for personalized features like tracked stats, wallet and inventory access, Live Picks, giveaways, shop purchases, and API key management.

Is CSSkill free?

Yes. CSSkill has a free plan, and paid memberships are available if you want higher-tier features and faster reward progression. You can compare the current Free, Basic, and Premium plans on the pricing page.

How do I connect Steam and set up CS2 tracking?

Open Profile Integrations and connect your Steam account first. For match tracking, keep your CS2 settings updated there as well. If you want to receive tradable skin items, add a valid Steam trade link in the same section before you withdraw anything from your inventory.

Match Tracking

Imports, analysis, and stats

CSSkill is built around CS2 match tracking, replay review, and performance analysis.

What game does CSSkill support right now?

CSSkill currently focuses on Counter-Strike 2. The platform, economy, progression systems, and analytics are all built around CS2.

Why is one of my matches missing or delayed?

Match processing is not always instant. If a match is missing, first verify your Steam connection and CS2 settings under Profile Integrations, then retry the import and allow a short processing window. If it still does not appear, the Support Center has the fastest troubleshooting steps.

What kind of analysis does CSSkill provide?

CSSkill tracks match history, player performance, economy and reward progress, leaderboard metrics, and replay-oriented analysis. Depending on the page and your plan, this can include detailed stats, 2D replay views, structured gameplay events, and improvement-focused breakdowns.

Economy & Shop

PP, RT, purchases, and inventory

These are the questions most players ask once they start earning and spending inside CSSkill.

What are PP, RT, and XP?

PP is your main grind currency for shop items, boosts, and some giveaway entries. RT is the rarer prestige currency used for higher-value unlocks and event-driven rewards. XP is your long-term profile progression. The full breakdown lives on the Rewards & Economy page and the How XP works guide.

Do I need to claim rewards manually anywhere?

Yes, some rewards are not auto-credited forever. Match PP and RT rewards can become claimable on the economy page, and unclaimed match rewards are forfeited after the configured claim window. Daily mission rewards also need to be claimed before reset.

How do skin purchases and withdrawals work?

For tradable skin items, CSSkill reserves the item to your account first and places it in your CSSkill inventory. From there, you withdraw it to Steam using your trade link. This inventory-first flow is why the item may appear inside CSSkill before it reaches Steam.

What happens if a tradable order or RT + card checkout does not complete normally?

Most tradable skin orders are fulfilled automatically, but some are routed to manual handling if Steam, trade restrictions, or inventory-matching issues interrupt the normal flow. For RT + card purchases, RT is only captured after successful payment, and failed payment flows refund the RT portion instead of leaving it stuck.

Rewards & Events

Races, giveaways, and prize delivery

CSSkill has several reward systems, and they do not all pay out the same way.

How do Daily Race, Weekly Race, and giveaways work?

They are separate systems. Daily Race and Weekly Race reward competitive participation and performance over their respective windows, while giveaways are entry-based and usually use PP or RT tickets. Giveaway cards can also enforce level requirements and ticket caps.

Where do rewards and prize items appear after I win or claim them?

Currency rewards such as PP, RT, and XP are credited to your wallet and progression systems. Tradable item rewards, including skin prizes from shop orders or giveaways, appear in your inventory first. From there, eligible items can be withdrawn to Steam.

What happens if a giveaway cannot be completed?

If a giveaway does not meet its completion requirements, CSSkill can automatically refund ticket spend back to the user in the original supported in-app currency. That means PP and RT entries are not simply lost if the giveaway closes under a refundable failure path.

API & Support

Developer access and getting help

This section covers the current public API flow and the best support paths inside the application.

How do I get access to the CSSkill Public API?

Go to /api, sign in, and generate your API key there. The API page also links directly to the live Swagger reference so you can inspect current endpoints and schemas.

Are there API limits or usage rules?

Yes. The public API uses authenticated requests and is currently documented with a rate limit of 100 requests per hour. Attribution and usage guidelines are listed on the API page, together with the documentation entry point.

Where should I go if I still need help?

Start with the Support Center for the most common account, import, economy, and shop issues. If the issue still is not resolved, use the contact form and include your profile URL, the time the issue happened, and any exact error message you saw.

Still need help?

For troubleshooting, start with the Support Center. For account-specific issues, send us the details directly.